Effective Date: 01-01-2025
At Coins Trade Pro, we are committed to protecting your privacy and ensuring a secure trading experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our platform. By using Coins Trade Pro, you consent to the practices described in this policy.
We collect the following types of information to provide you with a seamless and secure trading experience:
Personal Information: Name, email address, phone number, and other contact details provided during registration.
KYC Information: Government-issued ID, selfies, and proof of address for identity verification.
Financial Information: Transaction history, payment details, and wallet addresses associated with your account.
Usage Data: Information on how you interact with the platform, including IP addresses, device types, browser details, and log data.
We use your personal data for the following purposes:
Account Management: To create and manage your account, and provide you with access to our trading services.
Identity Verification: To comply with KYC (Know Your Customer) regulations, ensuring that all users are properly verified.
Transaction Processing: To process deposits, withdrawals, trades, and other transactions.
Security: To protect your account, detect fraud, and prevent unauthorized access to our platform.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
Marketing (with consent): To send promotional emails or notifications about platform updates, new features, or offers (you can opt out at any time).
We take the security of your personal data seriously and implement the following measures to safeguard it:
Encryption: We use encryption protocols to protect your sensitive data during transmission.
Two-Factor Authentication (2FA): We recommend using 2FA to enhance the security of your account.
Access Control: Only authorized personnel have access to your personal information, and we implement strict internal security practices to prevent unauthorized access.
We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share data with trusted third-party service providers who help us operate the platform (e.g., payment processors, hosting services, etc.).
Legal Requirements: We may disclose your information if required by law, such as to comply with regulatory obligations or respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
We use cookies and similar technologies to improve your experience on our platform. Cookies help us remember your preferences, analyze site usage, and customize content. You can control cookie settings through your browser, but disabling them may affect your ability to use certain features on our platform.
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can update or correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your account and personal data, subject to certain exceptions.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in the emails or by contacting us directly.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [cointradepro2511@gmail.com].
Coins Trade Pro is not intended for use by children under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it as quickly as possible.
Our platform may contain links to external websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before sharing any personal information.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or by posting a notice on the platform. Your continued use of the platform after such changes will constitute your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Email: [cointradepro2511@gmail.com]
Address: [INDIA | USA | CA | ]